Request: Extend the Klaviyo connector to ingest WhatsApp flow and campaign revenue, ideally as its own channel/metric.
Requesting customer: Kay Thomas
Description:
Polar's Klaviyo connector only ingests email and SMS revenue — WhatsApp flow/campaign revenue isn't pulled in. This creates a gap between Klaviyo's in-platform numbers and Polar.
Kay with Cult Mia flagged Klaviyo showing ~£12.3k in weekly flow revenue vs ~£9.3k in Polar. The gap was traced to WhatsApp: Klaviyo's totals include it, but Polar's connector doesn't ingest it. As Klaviyo grows WhatsApp as a channel, this gap will surface more often as a perceived data discrepancy.
Created by kellie@polaranalytics.co